Returns & Exchanges
At La Joie Living, we want you to be completely satisfied with your French provincial and modern furniture. If your choice isn't quite right, we offer a straightforward return process within 14 days of delivery for your peace of mind.
Return Process
- 1.Contact Support
Email our customer service team within 14 days of receiving your order to initiate a return request with your order number and reason for return.
- 2.Condition Review
Ensure all items are in their original, unassembled condition and securely packed in the original packaging to be eligible for a refund.
- 3.Arrange Transport
Once approved, you can drop off the item at our warehouse or we can assist in arranging a courier collection at your expense.
- 4.Refund Processing
After our team inspects the returned furniture and confirms it meets our quality standards, your refund will be processed back to your original payment method.